Privacy Policy

1. Introduction

At Servitti ("we," "us," or "our"), your privacy is paramount. This Privacy Policy explains how we collect, use, protect, and share your personal information when you use our website and services. By using our services, you agree to the practices described in this policy.

2. Information We Collect

2.1. Personal Information You Provide

We collect information you voluntarily provide when you:

• Fill out contact forms or request a consultation
• Subscribe to our newsletter or marketing communications
• Create an account or sign a service agreement
• Communicate with us via email, phone, or chat

This may include: name, email address, phone number, company name, business address, and any other information you choose to share.

2.2. Information Collected Automatically

When you visit our website, we automatically collect certain technical information:

• IP address and geographic location
• Browser type and version
• Device information (type, operating system)
• Pages visited and time spent on our site
• Referring website and exit pages
• Date and time of your visit

2.3. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience and analyze site usage:

• Essential cookies: Required for basic site functionality
• Analytics cookies: Help us understand how visitors use our site (Google Analytics)
• Marketing cookies: Track visitors across websites to display relevant ads

You can control cookie preferences through your browser settings. Note that disabling certain cookies may limit site functionality.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process your requests and respond to inquiries
• Send service updates, technical notices, and security alerts
• Deliver newsletters and marketing content (with your consent)
• Personalize your experience and provide relevant content
• Analyze usage patterns and optimize website performance
• Prevent fraud and ensure platform security
• Comply with legal obligations and enforce our terms

4. How We Share Your Information

We do not sell your personal information. We may share your data with:

Service Providers

Trusted third-party vendors who help us operate our business:

• Hosting providers (Vercel, AWS)
• Email services (Mailchimp, SendGrid)
• Analytics tools (Google Analytics)
• Payment processors (Stripe, PayPal)
• Customer support platforms

Legal Requirements

We may disclose information when required by law, regulation, legal process, or governmental request, or to:

• Protect our rights, property, or safety
• Prevent fraud or illegal activity
• Enforce our Terms of Service

Business Transfers

If we're involved in a merger, acquisition, or sale of assets, your information may be transferred. We'll notify you before your information becomes subject to a different privacy policy.

5. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal data we hold about you
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data (subject to legal obligations)
• Opt-out: Unsubscribe from marketing emails at any time
• Data portability: Receive your data in a structured, machine-readable format
• Restrict processing: Limit how we use your information
• Object: Object to certain types of processing

To exercise these rights, contact us at .s?t+a8n^@dsrre*rgv2iztt6iyl.)c&otm!. We'll respond within 30 days.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. When data is no longer needed, we securely delete or anonymize it. Typical retention periods:

• Active client data: Duration of service + 7 years (for tax/legal purposes)
• Marketing data: Until you unsubscribe or request deletion
• Website analytics: 26 months (Google Analytics default)

7. Data Security

We implement industry-standard security measures to protect your information:

• SSL/TLS encryption for data transmission
• Encrypted data storage
• Regular security audits and updates
• Access controls and authentication
• Employee training on data protection

While we take reasonable precautions, no method of transmission or storage is 100% secure. We cannot guarantee absolute security but will notify you of any data breaches as required by law.

8. International Data Transfers

We operate globally and may transfer your information to countries outside your residence. When we do, we ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws (including GDPR for EU residents).

9. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe we've collected information from a child, please contact us immediately so we can delete it.

10. Third-Party Links

Our website may contain links to third-party sites. We're not responsible for their privacy practices. We encourage you to review their privacy policies before providing any personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. Material changes will be prominently posted on our website and notified via email if you've subscribed. Continued use of our services after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: